Lockdown browser downloaded but quiz is not working

The link to a test in HuskyCT will indicate whether it requires LockDown Browser. Close all programs, unless one is used to connect you to the Internet. Locate the "LockDown Browser" shortcut on the desktop and double-click it. (For Mac users, launch "LockDown Browser" from the Applications folder.). Check internet connectivity. If you lose your internet connectivity, LDB won't work, and neither will your test. Use the browser! If the quiz you are taking asks for a password, that usually means the student has not accessed the test using the Respondus LockDown Broswer. Try to launch LockDown Browser again. If you are still unable to launch LockDown Browser after closing, proceed to Resolution 2. Resolution 2: Clear Cache. Open your internet browser. Clear the cache from your internet browser. Step-by-step instructions for clearing the cache from different browsers can found online on the Refresh Your Cache website.

When LockDown Browser starts, it must be permitted to access this server: topfind247.co LockDown Browser accesses this server in order to check if an update has been issued by Respondus. If your computer and/or network is blocking access to this server, the LockDown Browser session will not be permitted to continue. Taking a Quiz on Respondus. To take a quiz that is enabled with Respondus, students must download the Respondus LockDown Browser software before the exam. Download Respondus LockDown Browser. Log into Canvas and locate the desired quiz. Click "Take the Quiz" Canvas will prompt the student to launch the LockDown Browser application. How to Take a Quiz with Lockdown Browser on your iPad: Download and Install the free "LockDown Browser" app from the app store. If you downloaded it some time ago, check if you have updated it from the app store. If your Lockdown Browser app keeps giving you troubles, delete the app and re-download it.

Try to launch LockDown Browser again. If you are still unable to launch LockDown Browser after closing, proceed to Resolution 2. Resolution 2: Clear Cache. Open your internet browser. Clear the cache from your internet browser. Step-by-step instructions for clearing the cache from different browsers can found online on the Refresh Your Cache website. Restart your computer and close all applications before starting Lockdown Browser. Uninstall and reinstall Lockdown Browser. If you have multiple monitors, unplug the second monitor. If you receive the error “There is a problem with the settings for this exam” your instructor may need to fix this on their end. To enable LockDown Browser: Click LockDown Browser on the left navigation menu of your Canvas course. Note: If you are using LockDown Browser for the first time, you will be asked to authorize it before you begin. Click the down arrow to the left of the name of the quiz. Click Settings to enable LockDown Browser and select features.